Privacy

The protection of your personal data is an important concern for us. We process your data in accordance with the provisions of the General Data Protection Regulation (GDPR) and other relevant data protection laws.

Below, we would like to inform you about the personal data we collect, how we process it, and what rights you have regarding your data.

Responsible Party according to the EU General Data Protection Regulation (GDPR):

K-MEDIA
Andy KONZ
14, rue de la Chapelle
L-4998 Sprinkange
Luxembourg

Register of Trade: A45584
Authorization: 10176355 / 0
VAT-ID: LU36290754

Phone Number: (00352) 691 604 475
Email-Adress: office@k-media.lu

We process the following personal data:

• Contact Information: Name, email address, phone number and address.
• Payment Data: Credit card information, bank details and PayPal data.
• Usage Data: IP address, browser type, operating system and visited pages.
• Contract Data: Order and billing data and support requests.

When you place an order for a product or service with us, we request certain personal information from you.

• Contact Information: Name, email address, and postal address.
• Payment Information: Credit card data, bank details, and PayPal data.

This data is used solely for billing purposes and to fulfill your orders. Your privacy and the protection of your data are very important to us. All information is securely stored and used only for the duration of processing your order.

Providing your email address and name is necessary in order to respond to your inquiry. When using the contact form, your personal data is not shared with third parties. The information you provide will be stored exclusively for processing your request and for potential follow-up questions.

Your data will be handled securely and stored only for the duration of the processing.

For security reasons, we store IP address access logs, for example, to prevent DDoS attacks, anti-hacking measures, and fraud prevention. This data is used solely for security purposes and not to identify individual users.

Your IP address is stored only for the duration of the security check.

The collection and processing of your data is for the following purposes:

• Contract Fulfillment: To process orders and provide our services.
• Payment Processing: To carry out payments via bank transfer or PayPal.
• Support and Customer Service: To handle your inquiries and improve our service offering.
• Web Analytics: To analyze website usage and improve user experience.
• Legal Obligations: To comply with legal requirements, such as accounting and tax laws.

The legal bases for processing your data are derived from Art. 6 GDPR:

• Art. 6 (1) b GDPR: For the fulfillment of a contract or to carry out pre-contractual measures.
• Art. 6 (1) c GDPR: For the fulfillment of a legal obligation.
• Art. 6 (1) f GDPR: For the protection of our legitimate interests (e.g., improving the security of our systems).

To protect your data during transmission, we use SSL encryption (Secure Socket Layer) over HTTPS. This ensures that all transmitted information, such as payment data, contact forms, or login details, is secure and protected.

We use cookies to improve the use of our website and enable certain features. A cookie is a small file that is stored on your device.

• Ensure the functionality of our website (e.g., login, shopping cart).
• Web analytics (e.g., Google Analytics).
• Marketing (e.g., personalized advertising).

You can decline the use of cookies in your browser settings or delete already stored cookies. Please note that blocking cookies may make some features of the website unavailable.

For each access to our website, data is automatically stored in so-called log files:

• Your IP address.
• Browser type and version.
• Operating system.
• Referrer URL.
• Time of the request.

This data is stored for a period of 7 days and then deleted. The storage is done for security reasons, such as to prevent DDoS attacks.

PayPal:
If you choose PayPal as a payment method, your payment data will be transmitted to the payment provider PayPal. For more information, please refer to PayPal's privacy policy: PayPal Privacy.

Bank Transfer:
For payments via bank transfer, we collect the necessary bank details to process the transaction.

Our website contains links to external websites as well as third-party plugins, such as Google Webfonts or YouTube. We take no responsibility for the privacy practices on these websites. Please read the privacy policies of the respective providers.

To display fonts, we use Google Webfonts. In this process, your IP address is transmitted to Google. For more information, please refer to Google's privacy policy: Google Webfonts Privacy.

On some pages of our website, we embed YouTube videos. When playing these videos, a connection to YouTube's servers is established, and data is transmitted to YouTube. For more information on privacy at YouTube, please refer to Google's privacy policy: YouTube Privacy.

The processing of your personal data is carried out in accordance with Art. 6 GDPR and is necessary for the performance of a contract between the contractor and the provider or for the performance of pre-contractual measures. You can withdraw your consent to the use of your personal data at any time by sending an email to the address provided above, with effect for the future. Once the processed data is no longer required for the performance of the contract, it will be deleted.

Even after the completion of the contract, it may be necessary to retain personal data to comply with contractual or legal obligations. Further retention may occur if required by law.

You have the following rights under the GDPR:

• Right to confirmation.
• Right to access.
• Right to rectification.
• Right to erasure.
• Right to restriction of processing.
• Right to data portability.
• Right to object.
• Right to complain.

For more information about your rights and how you can exercise them, please refer to the relevant sections of the GDPR. We will be happy to provide you with detailed information on how you can exercise your rights upon request.

When you register on our website, we collect personal data necessary for creating and managing your user account. This data is processed in accordance with Art. 6 GDPR and serves the purpose of fulfilling the contract between you and us. Your information will only be stored for the duration of your account usage. You can withdraw your consent to the use of your personal data at any time by sending an email to the address provided above.

In this case, your account will be deleted, and your data will be deleted, provided it is no longer required for contract fulfillment or statutory retention periods. Even after the account usage ends, certain data may still be stored if required by law.

Our website uses Google Analytics, a web analysis service provided by Google LLC. Google Analytics uses cookies that are stored on your device and allow for the analysis of website usage. The information generated by the cookie about your usage of our website (including your IP address) is usually transmitted to a server in the USA and stored there. This data is used by us to evaluate website usage, create reports on website activities, and provide other services related to website and internet usage.

You can prevent the storage of cookies by adjusting your browser settings. However, please note that you may not be able to use all functions of our website in full. You can prevent the collection of data generated by the cookie and related to your usage of the website (including your IP address) by Google and the processing of this data by Google by downloading and installing the browser plugin available at the following link: Browser Add-on to Disable Google Analytics. For more information on privacy in connection with Google Analytics, please refer to Google's privacy policy: Google Privacy.

Our website uses Google AdSense, an advertising service operated by Google LLC. Google AdSense uses cookies to select and personalize ads based on your previous visits to our website or other websites on the internet. Web beacons are also used to collect information about interactions with ads and ad impressions. The information generated by the cookie and web beacon about your website usage (including your IP address) is transmitted to Google and stored there. Google may also transfer this information to third parties if required by law or if third parties process this data on behalf of Google.

You can prevent the use of cookies by Google by adjusting your browser settings or by using the opt-out option provided by Google under AdSense Opt-Out Option. For more information on privacy in connection with Google AdSense, please refer to Google's privacy policy: Google Privacy.

Our website participates in the Amazon Affiliate Program, an affiliate program by Amazon.com, Inc. and its partners. The Amazon Affiliate Program allows us to earn commissions by placing ads and links to Amazon products when users make purchases through these links. As part of this program, cookies are set that enable Amazon to track the source of the orders and calculate the corresponding commission. This involves processing personal data such as IP addresses and information about your activities on our website.

For more information about data processing and Amazon's privacy policies, please refer to Amazon's privacy policy: Amazon Privacy.

Our website uses Cloudflare, a Content Delivery Network (CDN) provided by Cloudflare, Inc. Cloudflare uses technologies such as cookies and web beacons to optimize the performance of our website and enhance security. Data such as your IP address and other connection information are processed to ensure the fast and secure delivery of website content. Cloudflare may also collect anonymized data to improve the service and analyze web traffic.

For more information on data processing by Cloudflare and its privacy policies, please refer to their privacy policy: Cloudflare Privacy.

We share your personal data with third parties when necessary to fulfill a contract, safeguard our legitimate interests, or comply with a legal obligation (e.g., hosting providers, payment processors, etc.).

If your data is transferred to recipients in countries outside the European Union or the European Economic Area, we ensure that an adequate level of data protection is maintained in accordance with the GDPR.

We take appropriate technical and organizational measures to protect your personal data from unauthorized access, loss, or destruction. These include encrypted transmission, regular security checks, and access control mechanisms.

We reserve the right to change this privacy policy if necessary. Please check this page regularly to stay informed about the latest changes.

If any provision of this privacy policy is found to be ineffective, the validity of the remaining provisions shall not be affected. Luxembourg law applies.

Date: 07 / 01 / 2025