We offer customized services such as web design, programming, PC support and more for companies and private individuals.

office@k-media.lu
(00352) 691 604 475

  • 1. What exactly does your IT company offer?
    Our IT company provides tailored solutions for complex digital challenges as well as support for everyday technical tasks. This includes computer installation, peripheral device setup, and system troubleshooting. Additionally, we develop custom software solutions and design concepts to optimize your digital presence.
  • 2. Do you also offer programming services?
    Yes, we offer custom software development and programming. Whether it’s web development or specific software solutions – we create applications that are perfectly tailored to your needs and optimize the interactivity and functionality of your digital products.
  • 3. What does your UI/UX design include?
    Our UI/UX design focuses on developing user-friendly and visually appealing interfaces. We combine creative design with thoughtful user guidance to ensure a seamless and pleasant user experience. Our goal is to maximize the user experience while optimizing the performance of your application.
  • 4. What design services do you offer for businesses and individuals?
    We offer comprehensive design services tailored to your individual needs. Whether for your personal project, a website, or digital marketing materials – we craft your visual communication to clearly and attractively present your ideas and messages.
  • 5. Do you offer support in developing web applications?
    Absolutely! We develop powerful web applications that are user-friendly, scalable, and secure. We handle everything from front-end design to back-end development to ensure your web application works optimally.
  • 6. Can you improve my existing website or application?
    Yes, we also offer improvement and optimization services for existing websites and applications. We analyze the user experience and functionality to make targeted adjustments that enhance performance and modernize the design.
  • 7. How do you approach the development of custom software solutions?
    In developing custom software solutions, we work closely with you to understand your specific requirements. We create a detailed requirements analysis and then develop a solution that optimizes your processes and increases efficiency.
  • 8. What payment options do you offer?
    We offer two payment methods for certain products: Banktransfer and PayPal. Payment via PayPal is only available for selected products. Please note that a 5% fee will be charged on payments via PayPal. For other products or services, bank transfer is the preferred payment method. For more details on the payment options for your product or service, feel free to contact us directly.

    Exempt from VAT under Article 44 of the amended law of 12 February 1979 on value-added tax.
  • 9. How quickly can I expect my project to be completed?
    The duration of a project depends on its complexity. For smaller tasks like setting up peripherals or installing software, we offer fast support. For larger projects like web application development, we will work with you to create a realistic timeline to ensure the project is completed on time.
  • 10. Do you also take care of maintenance and support after the completion of a project?
    Yes, we offer ongoing support and maintenance for all our developed projects. Whether it’s software updates, system maintenance, or troubleshooting – we remain available after the completion of your project to ensure your applications are always up-to-date. Please note that updates are often chargeable, and all services beyond troubleshooting are generally chargeable as well. For more details and pricing, feel free to contact us directly.
  • 11. Is promotional material (e.g. banners) available for download?
    Yes, we provide promotional materials such as banners and other marketing assets. You can easily download the files here.

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